Privacy Policy

Our Company takes people’s personal data protection and privacy very seriously.

We are committed to respecting your privacy and to protecting access to your personal data, by collecting and using them strictly in accordance with current legal provisions.

With this policy, we want to inform you, with complete transparency, of the different types of data we collect and how we compile, use and protect your PD.

Our website kidabell.com gives you easy access to our Data Protection Policy. We endeavor to update it based on regulatory and legislative changes, and in accordance with the best practices and recommendations published by the CCPA(California Consumer Privacy Act). As a result, we invite you to visit this page regularly, to make sure you still agree with all of the conditions of this policy.

What Data Do We Collect and Use?

The data that Kidabell collects about you is limited to the information you provide in connection to the services we offer and your interactions with our brand:

- Account creation and billing information

Your first and last names, mailing address, phone number, date of birth, and the other data needed to process your payment, your username and password (encrypted and only stored for the purpose of recognizing your login on the website), and recipients of your purchases

- Financial information for transactions

Credit/debit card number and expiration date, and cardholder name and address

- Information about browsing habits (Google Analytics) 

Cookie ID, pages viewed, actions performed on the website, and recurrence + demographic and geographic data

- Information about buying habits

Purchase history, habits, and preferences.

How Do We Collect Your Data?

With your prior consent, your data is collected when you provide them to us while creating an account, placing an order or signing up for our newsletter. It is used to process your requests, including any warranties, and to provide services to you, as well as for the technical administration of Kidabell Website.

For What Purposes and on What Legal Basis Do We Use Your Data?

We assure you that the personal data you provide to us will only be used for explicit, legitimate purposes. They allow us to:

  • Process your orders and payments, and ship goods and provide services to you;
  • Manage our customer base;
  • Send you newsletters and invitations to events;
  • Simplify and accelerate the processing of your order as much as possible;
  • Improve the service we provide to you;
  • Endeavor to prevent all forms of fraud and the risk of non-payment;
  • Process and resolve your questions and complaints.

With Whom Do We Share Your Data?

We may transmit your information to third parties, such as Kidabell service providers, our partners, or affiliated companies, especially for the purposes of processing your order, sending you our newsletters, and facilitating and optimizing the services we provide to you.

We assure you that all of your personal data will be kept confidential, and access to them will be restricted to employees of Kidabell and of Our Company’s service providers and agents who need them in order to fulfill their duties to us. We guarantee that all of our employees with access to your PD are bound by an obligation of confidentiality and will be exposed to disciplinary measures and/or other sanctions in the event of their failure to comply with that obligation.

Our Newsletter and AD Campaigns

If you have consented to it, you will receive our newsletter, as well as regular information about Our Company’s sales actions and products.

We would also like to inform you about the service we use to send out our newsletters.

Your data allow us to communicate with you as part of our marketing campaigns (by email or snail mail) and to keep you informed about Our Company’s latest news and new products that may be of interest to you.

How Do We Secure Your Data?

Kidabell protects and secures the PD that we collect. We guarantee their confidentiality and will prevent them from being altered, damaged, destroyed or disclosed to any unauthorized third party.

For that reason, we have taken appropriate physical, electronic and organizational measures to prevent any loss, misuse, unauthorized access or disclosure, alteration or destruction of your personal data.

Those protective measures include the integration of technologies specially designed to protect your PD while they are being transferred. However, despite our best efforts, Kidabell cannot guarantee the infallibility of that protection, due to the inherent risks associated with data transfers in general. This is why we recommend that you exercise caution, in order to prevent any unauthorized access to your PD. In particular, to prevent any intrusions into your PD, you should make sure to close your session, if anyone else may have access to your computer. We would like to remind you that you are responsible for the confidentiality of your password and your account information.

Your card payments are secure, thanks to the 3D Secure platform, which offers a second layer of cardholder identification via a secure, single-use code sent by text message. Your bank can only confirm your payment once that secure code has been input. Under no circumstances will Kidabell store your financial information. All refunds are transmitted by secure, encrypted means. 

What Are Your Rights?

You can, at any time (when creating your account or placing an order, or via your personal account settings on Our Website), access, modify, update, or request the erasure of your PD.

You can also, without having to give a reason and at no cost to you, exercise your right to access, modify, update or erase your data by sending a written request to our service@kidabell.com.

For us to be able to fulfill your request, you will need to send us a copy of your official identification. The processing time for such requests is a maximum of one month.

You can also, at any time and again without having to give a reason, revoke the consent you gave us to collect and use your data to send you advertising messages or our newsletters, by clicking on the hyperlink at the bottom of our electronic correspondence or by writing to us at service@kidabell.com